
An alternative to your traditional answering service
The Top Line. HML After Hours is a complete and technologically advanced alternative to your 24 hour answering service. Provide world class service to your clients that need to reach you after hours and gives you more control over whether you pay for a live answer with the answering service or the call can be processed your by administrative staff during office hours.
HML After Hours offers three options for answering your after hours calls. If you run a business that needs the ability to process calls after hours whether it be for dispatching purposes or patient needs you know that your answering service costs can vary based not only on call volume but on the services that are provided to contact you or your staff. There is also always the possibility of the message being misinterpreted and what should have been paged out was left for the office to receive during normal business hours.
HML After Hours is the solution that will allow you greater control over your after hours emergencies by giving you the ability to:
- Setup multiple mailboxes that have different outbound messaging instructions
- Send an email with the actual voice message attached to any email address of your choosing
- Transcribe the voice message and attach it to an email
- Allow for callers to dial “0” for a live answer Host My Lines after Hours Options
After Hours Executive
- Caller leaves a message & the voice message is sent to an email address as a .wav file
- Send a text message to a cellular device to notify of a message
- 1 level of dial “0” for an operator that can transfer to an employee or service
After Hours Elite
- Caller leaves a message. The voice message is transcribed to text and sent to an email address
- Send a text message to a cellular device to notify of a message
- 2 levels of dial “0” for an operator that can transfer to more than one employee with sequential ringing
After Hours Premium
- Caller leaves a message. The voice message is transcribed to text and sent to an email address
- Send a text message to a cellular device to notify of a message
- 2 levels of dial “0” for an operator that can transfer to more than one employee with sequential ringing
- Automated Attendant with multiple options to include live answer
Make Your Move
Call Us At (888) 433-2266 To Find Out More About HML Voice Vault And The Entire Portfolio Of HML Services.
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